How Blueground Gained a Bird’s-Eye View of All Their Keys with KeyNest Cloud

 

Blueground’s background & growth

Blueground has been thriving in the medium and long-term rental industry since 2013. Their success in property access operations can be largely attributed to their partnership with KeyNest.

Blueground is a leading global provider of mid-term rentals. They offer fully-equipped flats with stylish designs in 30 major cities worldwide. Blueground prioritises the quality of living for its customers by providing high-end, move-in-ready properties. They handle all tasks related to maintenance and management of the flats, ensuring a hassle-free experience for tenants.

Bleuground KeyNest

How did Blueground start using KeyNest


Like many fast-growing property companies, Blueground initially relied on simple systems to handle keys. But as the scale of their operations increased, these methods became more complex and harder to manage. This challenge led them to seek a more reliable and scalable solution - and that’s when they turned to KeyNest Points.

We interviewed Julien Sibi, Operations Administrator at Blueground France, to hear first-hand about their experience with KeyNest

“Before adopting KeyNest, we had a key exchange system in place that involved key boxes for tenants to collect and drop off keys at their convenience. Alternatively, one person from our staff was responsible for managing the key distribution. However, as the number of keys grew, this process became increasingly complex. That's why we decided to partner with KeyNest. Their service has significantly improved and simplified key management, allowing customers to collect and drop off keys effortlessly.”


From KeyNest Points to KeyNest Cloud


While experiencing rapid growth, Blueground recognised the importance of efficient key management to deliver a great tenant experience. For a long, they relied on KeyNest’s global network of Points to provide tenants and contractors 24/7 hassle-free key exchange.

This partnership not only simplified day-to-day operations but also built the trust and reliability that naturally led Blueground to expand their use of KeyNest by adopting KeyNest Cloud.


KeyNest Cloud: Complete visibility for every key in your office

Complete visibility of your kyes with Keynest Cloud

Blueground transformed their key management by adopting KeyNest Cloud, bringing unmatched control and transparency to their operations. Today, more than 10,000 keys are tagged and tracked in real time, supporting staff across 10+ cities worldwide.

KeyNest Cloud gives their team total control over all keys stored in the office. By attaching fobs and scanning them into the system, they gained a bird’s-eye view of all their keys and solved some of the most common challenges property managers face:

  • Time wasted looking for keys

  • No visibility on who’s got them

  • No audit trail for keys

  • No idea when keys are due back

  • Lost or misplaced keys

According to Julien Sibi, Operations Administrator at Blueground:

“Using the KeyNest Cloud for key management in our office has been highly advantageous for our daily operations. It’s an innovative solution, and I highly recommend implementing this system early on for anyone starting a business involving complex key management. Having all the key-related information in one place allows the Blueground team to easily track key usage, monitor collections and drop-offs, and receive alerts in case of emergencies like lost keys.”


KeyNest Cloud: From key history to audit reports - all in one place

With KeyNest Cloud, property managers gain a real-time bird’s-eye view of every key.

“The system automatically logs
key movement history, generates audit reports for accountability, and provides instant visibility into who holds which key and when it’s due back. Remote access controls allow managers to grant or revoke permissions in seconds, ensuring only the right people handle the right keys.” Julien Sibi

Designed to tracks every key in real time, with movement history, audit reports, and instant visibility from one key to thousands.